Skip to main content

Cancellation Policy

Substitution of participants is accepted at any time upon e-mail notification. Cancellations must be notified by e-mail as well and refunds will be provided as listed below. Our cancellation policy concerns the cancellation of the participation of one and more participants alike.

 

  • 100% of the total amount of the participant fee(s) will be refunded if you cancel more than 10 days prior to the scheduled date of the course.
  • 50% of the total amount of the participant fee(s) will be refunded if you cancel from 9 to 2 days prior to the scheduled date of the course.
  • 30% of the total amount of the participant fee(s) will be refunded if you cancel 1 day prior to the scheduled date of the course.
  • 0% of the total amount of the participant fee(s) will be refunded if you cancel on the day of the course or in case a participant does not show up at the course.

 

The CyResLab of ESI CEE reserves the right to postpone or cancel a course in the event of insufficient registrations, as well as in case lecturers are unable to attend due to illness. Should this happen, you will be notified no later than 7 days prior to the event and all registration payments will be refunded promptly. If circumstances require, lecturers may be substituted with equivalently experienced lecturers. 

 

Our trainings can be subject to changes in date and/or venue due to acts out of our control, such as bad weather, civil unrest, etc. The CyResLab of ESI CEE will not be responsible for incurred costs in the event that we need to make changes due to circumstances beyond our control.